Located at Deshabhimani Junction, the experience store has been established as a dedicated destination for sleep health awareness, education, healthcare professional (HCP) consultations and therapy demonstrations. Through this initiative, Resmed aims to bridge the gap between diagnosis and therapy adoption by providing individuals with hands-on exposure to sleep apnea and the potential benefits of treatment.
The inauguration was attended by Unnikrishnan T.S., Proprietor, Microteck; Sandeep Gulati, GM, ResMed India; Ashish Matta, CFO; Sukhman Arora, Marketing Lead; and regional managers.
The store features Resmed’s cloud-connected sleep therapy solutions, including AirSense 11, along with devices integrated with the myAir and AirView platforms. These technologies enable remote monitoring of therapy progress, support improved adherence and facilitate personalised care.
Visitors can also consult trained sleep coaches for guidance on available therapy options, device usage and mask selection. While promoting direct engagement with consumers, Resmed continues to recognise healthcare professionals as central to sleep therapy management, reinforcing its commitment to collaboration with the medical fraternity.
A key feature of the facility is the Sleep Better Room, an immersive demonstration space where visitors can experience sleep therapy firsthand. The room allows them to try different masks and devices, understand how the solutions work in real-life settings, and learn how quality sleep and improved breathing can contribute to overall health and well-being.
Commenting on the inauguration, Sandeep Gulati, General Manager- India and South Asia, Resmed India, said, “We are delighted to inaugurate our first Customer Experience Centre in Kochi, marking an important step in Resmed’s expansion into South India. Kerala and the wider southern region represent an important market for us as we continue to strengthen awareness around sleep health and respiratory care. Through this centre, we aim to create a welcoming, interactive space where consumers can understand their sleep health needs, explore our solutions, and make more informed decisions in consultation with healthcare professionals. This milestone reflects our continued commitment to bringing innovative sleep and respiratory care solutions closer to the people who need them. It is in the direction of Resmed’s mission ‘to create life changing technologies that people love.’”
Designed to provide an engaging and informative experience, the store includes awareness galleries, product experience zones, consultation areas, an HCP lounge and interactive spaces intended to encourage meaningful conversations about sleep health.
The inauguration reflects Resmed’s continued commitment to improving lives through innovation and expanding access to sleep health solutions across India. By establishing spaces where patients can learn about, experience and engage directly with therapy solutions, the company aims to raise awareness of sleep apnea and encourage more people to adopt healthier sleep habits.
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