LPG Cylinder Rules Revised as New Consumer Regulations Take Effect to Strengthen Delivery Verification

Under the new regulations, consumers residing in urban areas will be allowed to book their next LPG cylinder only after a gap of 25 days. For consumers in rural areas, the interval for a second cylinder booking has been fixed at 45 days.

The government has also made One-Time Password (OTP) verification mandatory at the time of LPG cylinder delivery. Consumers must provide the OTP to complete the delivery process. In addition, failure to complete the electronic Know Your Customer (e-KYC) process could affect an LPG connection, making compliance essential for existing consumers.

The revised rules also introduce changes for consumers opting for PNG connections. Customers who switch to PNG will have the option to surrender their LPG connection or obtain a transfer voucher within 30 days, providing a structured process for the transition.

According to the government, the revised LPG regulations have been introduced to prevent fraudulent deliveries, eliminate misuse of domestic gas connections, and improve transparency and accountability in the distribution system. The new framework is expected to strengthen consumer authentication while ensuring that subsidized LPG reaches legitimate beneficiaries.