Under the partnership, Route Mobile will provide enterprises with access to Truecaller Business Messaging, enabling businesses to deliver secure, reliable, and trusted communication at scale. The initiative is designed to enhance customer interactions by combining Route Mobile's cloud communications infrastructure with Truecaller's advanced business messaging capabilities.
Priyam Bose, Global Head of Go-to-Market at Truecaller, said the partnership marks a significant step in expanding the company's global footprint by enabling more businesses to communicate with customers through trusted and highly contextual messaging. He stated that the collaboration will drive wider adoption of the platform while creating new strategic opportunities to better serve enterprise customers through Route Mobile's extensive and well-established global network.
Tushar Agnihotri, Chief Executive Officer of Route Mobile, said the company is pleased to partner with Truecaller to deliver advanced business messaging solutions to enterprises worldwide. He stated that the integration of Route Mobile's robust Communications Platform as a Service infrastructure with Truecaller's extensive user base and rich media messaging capabilities will enable brands to communicate more effectively, establish trusted interactions, and engage customers in a more meaningful manner. According to him, the collaboration supports secure and reliable communication at scale while helping businesses strengthen customer engagement and improve campaign effectiveness.
The partnership is expected to enhance user engagement by enabling businesses to reach more than 500 million monthly active users globally on Truecaller through contextual and immersive rich media messages. The platform supports seamless integration of images, documents, and videos, allowing enterprises to deliver more engaging customer communications.
Truecaller Business Messaging offers both one-way and two-way communication capabilities. Its features include verified business messaging, actionable hyperlinks, smart-priority sticky notifications, and read receipts. These capabilities are intended to improve customer interaction, increase engagement, and provide businesses with more effective communication tools.
Truecaller continues to play a major role in global digital communication, serving more than 500 million active users worldwide and recording over one billion downloads since its launch. The company identified 68 billion spam and fraud calls during 2025 alone and has been publicly listed on the Nasdaq Stockholm since October 2021. Headquartered in Stockholm, Truecaller continues to expand its enterprise communication offerings through strategic collaborations.
Proximus Global, which combines the strengths of Telesign, BICS, and Route Mobile, focuses on transforming communications and digital identity services worldwide. Its solutions support innovation across major global enterprises and emerging brands through integrated fraud protection, voice, messaging, data connectivity, 5G, Internet of Things, verification, intelligence, and Communications Platform as a Service solutions. The company reaches more than five billion subscribers, secures over 180 billion transactions annually, and connects more than 1,000 destinations worldwide.
The partnership between Truecaller and Route Mobile represents a significant development in the evolution of enterprise communications, bringing together trusted messaging, advanced cloud communication infrastructure, and large-scale global connectivity to help businesses deliver secure, reliable, and more engaging customer experiences.
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