Organisations across India, many of which possess significant workforce exposure across the Middle East, are currently confronting an urgent parallel challenge involving the psychological toll of prolonged conflict on employees who may never set foot in a conflict zone yet carry the weight of uncertainty, anxiety, and disrupted focus every day. Psychological Support Sessions serves as a direct response to this need, extending the International SOS crisis support model from the physical to the psychological realm and enabling organisations to fulfil their Duty of Care in full. Jerome Le Jehan, Managing Director Consulting International at International SOS, emphasized that organisations across India and the region are grappling with a reality that no wellness policy alone can address, noting that people are carrying the weight of sustained crisis as employees, parents, and human beings. He stated that these sessions exist to meet that need with clinical rigour and practical immediacy, asserting that the programme is not an add-on to Duty of Care but rather Duty of Care in action.
The programme is delivered over six weeks and comprises six 30-minute expert-led sessions clinically designed and facilitated by qualified psychologists with direct experience in crisis environments. To ensure accessibility for employees across various time zones, seniority levels, and roles, all sessions are recorded for ongoing access. The curriculum covers core topics including regaining a sense of control in uncontrollable situations, managing information overload and constant news exposure, sleep disruption and recovery strategies, and supporting parents, caregivers, and vulnerable family members. Furthermore, the sessions provide guidance on coping with prolonged uncertainty and managing the double load of personal impact while supporting others. This initiative is specifically designed for organisations requiring practical wellbeing support for employees living in, deployed to, or psychologically impacted by the Middle East conflict, offering a visible and proactive expression of Duty of Care that extends beyond operational security.
Available immediately to organisations across India and South Asia, the programme is scalable for large, distributed workforces and can be deployed globally. It provides a credible, expert-led alternative to ad hoc wellbeing communications and offers structured support for employees, their families, and caregivers. Headquartered in London and Singapore and founded in 1985, the International SOS Group of Companies has been saving lives for 40 years. Trusted by over 9,000 organizations, including the majority of the Fortune Global 500, mid-size enterprises, governments, educational institutions, and NGOs, the Group uniquely combines industry-leading technology with expertise in security, medical, and logistics. With nearly 13,000 global experts standing ready to provide assistance from over 1,200 locations in 90 countries in over 110 languages, this launch reaffirms International SOS’s commitment to delivering prevention programs and immediate responses that provide workforces with peace of mind during business-disrupting events.
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