According to investigators, the accused posed as insurance representatives and contacted policyholders, convincing them to transfer money on the pretext of reviving dormant policies or releasing pending installments. Victims were misled into believing their payments were necessary to unlock long-delayed benefits, while the funds were instead siphoned off through a network of fraudulent bank accounts.
Police estimate that the syndicate may have defrauded people of nearly ₹1 crore so far. Acting swiftly during the investigation, authorities managed to freeze over ₹20 lakh parked in suspicious bank accounts linked to the operation, preventing further losses.
The alleged mastermind, identified as Sahil Berry, is accused of orchestrating the scam by directly engaging with victims over phone calls. Other members of the group allegedly facilitated the fraud by arranging and managing multiple bank accounts used to receive and move the illicit proceeds. The fake call centre was being run from the Sagarpur area of Delhi, where police conducted a raid and apprehended several suspects on the spot.
During the search, officers recovered a large cache of incriminating material, including thousands of insurance records containing personal data of policyholders. The seizure also included 18 mobile phones, two laptops, four hard disks, forged documents, and a Hyundai Creta car believed to have been used in the operation.
An FIR has been registered at Dwarka South police station, and further investigation is underway to trace additional victims, identify the source of the stolen insurance data, and uncover possible links to a wider cybercrime network.
The case underscores the growing threat of insurance-related cyber fraud and highlights the need for increased public awareness and stricter safeguards around personal financial data. Authorities have urged citizens to verify any unsolicited insurance-related calls and report suspicious activity promptly to law enforcement.
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